The Customer’s attention is drawn in particular to the provisions of clause 10

1 Interpretation

1.1 Definitions:  in these Conditions, the following definitions apply:

1.1.1 Business Day:  a day (other than a Saturday, Sunday or public holiday);

1.1.2 Conditions:  the terms and conditions set out in this document as amended from time to time in accordance with clause 14.6;

1.1.3 Contract:  the terms of these Conditions, incorporating the terms of the Quotation;

1.1.4 Customer:  the person which purchases the Product from the Supplier;

1.1.5 Product:  the Product (or any part of them) described in the Quotation;

1.1.6 Quotation:  the Supplier’s quotation in respect of the Product sent to the Customer, which incorporates these Conditions to the exclusion of any other terms that the Customer seeks to impose or incorporate;

1.1.7 Supplier:  Denso South Africa (Pty) Ltd, a company incorporated and registered in the Republic of South Africa with company number 1971/011406/07 and whose registered office is at 120 Malacca Road, Redhill, Durban, South Africa, 4052

1.2 Construction:  in these Conditions, the following rules apply:

1.2.1 A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).

1.2.2 A reference to a party includes its personal representatives, successors or permitted assigns.

1.2.3 A reference to a statute or statutory provision is a reference to such statute or provision as amended or re‐enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re‐enacted.

1.2.4 Any phrase introduced by the terms including, include, in particular, or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.

1.2.5 A reference to writing or written includes emails.

2 Basis of Contract

2.1 This Contract governs the relationship between the parties to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2.2 The Quotation constitutes an offer by the Supplier to supply the Product in accordance with these Conditions. The Customer is responsible for ensuring that the information provided to the Supplier for purposes of generating the Quotation is complete and accurate. To the extent that any such information is incorrect, the Supplier may amend the Quotation accordingly.

2.3 The Quotation is accepted when it is signed and dated by the Customer’s representative, and received by the Supplier, at which point the Contract shall come into existence. Where the Quotation is not so signed and dated by the Customer’s representative, the Contract shall come into existence when the Parties conduct themselves according to the terms set out in the Quotation and the Contract.

2.4 The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Supplier which is not set out in the Contract.

2.5 Any samples, drawings, descriptive matter, or advertising produced by the Supplier and any descriptions or illustrations contained in the Supplier’s catalogues, brochures, technical data sheets are produced for the sole purpose of giving an approximate idea of the Product described in them. They shall not form part of the Contract or have any contractual force. The Supplier does not provide sales by sample.

2.6 A quotation shall only be valid for a period of thirty (30) Business Days from its date of issue, unless otherwise agreed in writing by the Supplier.

2.7 In the event of any conflicting provisions between the various documents, the interpretation of the provisions shall prevail in the following order:

2.7.1 the Quotation;

2.7.2 these Conditions.

3 Product

3.1 Subject to the provisions of clause 2.5, the Product is described in the Quotation.

3.2 The Supplier reserves the right to amend the specification of the Product if required by any applicable statutory or regulatory requirements.

4 Delivery

4.1 Where the Product is to be delivered to the Customer, the Supplier shall deliver the Product to the location set out in the Quotation, or such other location as the parties may agree (“Delivery Location”), at any time after the Supplier notifies the Customer that the Product is ready.

4.2 Where the Product is to be collected by the Customer, the Customer shall collect the Product from the Supplier’s premises as agreed (“Collection Location”) within five (5) Business Days of the Supplier notifying the Customer that the Product is ready.

4.3 Delivery of the Product shall be completed on the arrival of the Product at the Delivery Location or where the Supplier makes the Product available for collection by the Customer at the Collection Location (as the case may be) (“Delivery”).

4.4 Any dates quoted for Delivery are approximate only, and the time of Delivery is not of the essence. The Supplier shall not be liable for any delay in Delivery of the Product, howsoever caused, including a Force Majeure Event or the Customer’s failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Product.

4.5 Subject to the provisions of clause 4.4, if the Supplier fails to deliver the Product, its liability to the Customer shall be limited to granting to the Customer a credit equal to the value of the Product which has not been Delivered.

4.6 If the Customer fails to accept Delivery of or to collect the Product within five (5) Business Days of the Supplier notifying the Customer that the Product is ready, then, except where such failure or delay is caused by a Force Majeure Event:

4.6.1 delivery of the Product shall be deemed to have been completed at 9.00 am on the fifth (5th) Business day after the day on which the Supplier notified the Customer that the Product were ready; and

4.6.2 subject to the provisions of clause 4.7, the Supplier shall store the Product at the Customer’s risk, and the Customer shall be liable for all related costs and expenses (including insurance).

4.7 If the Customer has not accepted Delivery of or collected the Product within ten (10) Business Days of notification that they are ready for delivery or collection, the Supplier may terminate the Contract and may, whether or not it has done so, resell or otherwise dispose of part or all of the Product and, after deducting reasonable storage, insurance and selling costs, account to the Customer for any excess over the price of the Product or charge the Customer for any shortfall below the price of the Product.

4.8 The Supplier may Deliver the Product by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate Contract. Any delay in Delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.

4.9 In respect of international sales, unless otherwise agreed:

4.9.1 the Customer shall be responsible for all export and import clearance formalities, but may be entitled to request reasonable assistance from the Supplier, at the Customer’s risk and cost; and

4.9.2 the Customer shall procure industry standard marine cargo insurance in respect of the Product, to commence from the Collection Point. 

5 Quality

5.1 Subject to clause 5.2, the Supplier warrants that on Delivery, and for a period of ninety (90) days from delivery (“Warranty Period”), the Product shall:

5.1.1 conform in all material respects with the specifications set out in the relevant technical literature pertaining to the Product at the time of the conclusion of the Contract;

5.1.2 be free from material defects in design, material and workmanship;

5.1.3 be of a quality that persons are generally entitled to expect of the Product.

5.2 It is acknowledged and agreed by the Customer that the Product will be used or applied under conditions outside of the control of the Supplier and that accordingly the warranties in clause 5.1 relate solely to the quality of the Product and not the use they are put to by the Customer after Delivery. The Supplier does not warrant the suitability of the Product for the Customer’s intended purpose.

5.3 Subject to clause 5.4, if:

5.3.1 the Customer gives notice in writing to the Supplier within twenty-one (21) days of Delivery of the Product that some or all of the Product do not comply with the warranty set out in clause 5.1 (Defective Product);

5.3.2 the Customer furnishes all information and documents necessary to consider the claim for Defective Product;

5.3.3 the Supplier is given a reasonable opportunity of examining and analysing such Product; and

5.3.4 the Customer (if asked to do so by the Supplier) returns such Product to the Supplier’s place of business at the Supplier’s cost, 

the Supplier shall, at its sole option and entirely without prejudice and without admission of liability, repair or replace the defective Product, or refund a reasonable portion of the price paid for the Defective Product, having regard to the extent of the defect.

5.4 If the Customer fails to give notice as specified in clause 5.3.1 then, except in respect of any defect which is not reasonably apparent on inspection, the Product shall be presumed to comply with the provisions of clause 5.1 and, accordingly, the Customer shall be deemed to have accepted the delivery of the Product in question and the Supplier shall have no liability to the Customer in respect thereof.

5.5 The Supplier shall not be liable for Product’s failure to comply with the warranty set out in clause 5.1 in any of the following events:

5.5.1 the Customer makes any further use of such Product after giving notice in accordance with clause 5.3.1;

5.5.2 the defect arises because the Customer failed to follow the Supplier’s oral or written instructions and/or good trade practice as to the transport, storage, commissioning, installation, use and maintenance of the Product ;

5.5.3 the Customer alters or repairs such Product without the written consent of the Supplier;

5.5.4 the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; 

5.5.5 the Product differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements, or as a result of changes made at the Customer’s request; or

5.5.6 the Product is applied or used in a manner contrary to the Supplier’s instructions.

5.6 Except as provided in this clause 5:

5.6.1 the Supplier shall have no liability to the Customer in respect of the Product’s failure to comply with the warranties set out in clause 5.1; and

5.6.2 the Supplier does not warrant that the Product will be free of defects, latent or otherwise and the Product is sold voetstoots.

5.7 These Conditions shall apply to any repaired or replacement Product supplied by the Supplier.

5.8 Should the Customer sell or otherwise dispose of the Product to any third party, it warrants that it shall inform such third party of the Supplier’s oral or written instructions and/or good trade practice as to the transport, storage, commissioning, installation, use and maintenance of the Product.

6 Title and Risk

6.1 The risk in the Product shall pass to the Customer on Delivery.

6.2 Ownership in the Product shall not pass to the Customer until the Supplier has received payment in full (in cash or cleared funds) for the Product.

6.3 Until ownership in the Product has passed to the Customer in accordance with these Conditions, the Customer shall:

6.3.1 store the Product separately from all other Product held by the Customer so that they remain readily identifiable as the Supplier’s property;

6.3.2 not remove, deface or obscure any identifying mark or packaging on or relating to the Product;

6.3.3 maintain the Product in satisfactory condition and keep them insured against all risks for their full price from the date of Delivery;

6.3.4 notify the Supplier immediately if it becomes subject to any of the events listed in clause 9.1; and

6.3.5 give the Supplier such information relating to the Product as the Supplier may require from time to time.

6.4 If the Customer becomes subject to any of the events listed in clause 9.1, before ownership in the Product passes to the Customer then, without limiting any other right or remedy the Supplier may have, the Supplier may at any time:

6.4.2 require the Customer to deliver up all Product in its possession; and

6.4.2 if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Product are stored in order to recover them.

7 Provision of information and instructions

The Customer must provide the Supplier with timeous instructions and accurate information:

7.1. where necessary for the Supplier to comply with its obligations in terms of the Contract; and

7.2 where applicable, to enable the Supplier to deliver the Product.

8 Price and Payment

8.1 The price of the Product shall be the price set out in the Quotation.

8.2 The Supplier may, by giving notice to the Customer at any time before delivery, increase the price of the Product.

8.3 The price of the Product is exclusive of the costs and charges of insurance and transport of the Product (where applicable), which shall be invoiced to the Customer.

8.4 All amounts of money referred to in the Quotation shall be interpreted as being amounts exclusive of value added tax (VAT). Any VAT payable in relation to any such amounts shall be paid in addition to those amounts. If the Customer is required under any applicable law to withhold or deduct any amount from the payments due to the Supplier, the Customer shall increase the sum it pays to the Supplier by the amount necessary to leave the Supplier with an amount equal to the sum it would have received if no such withholdings or deductions had been made.

8.5 The Supplier may invoice the Customer for the Product on or at any time after it issues its written acceptance of the Quotation and prior to completion of Delivery.

8.6 The Customer shall pay the invoice in full upon presentation, without demand before the Products are delivered. Payment shall be made to the bank account nominated in writing by the Supplier. Timing of payment is of the essence.

8.7 Payment shall only be considered rendered by the Customer, and the Customer’s payment obligations fulfilled, once any amount to be paid by the Customer is received by the Supplier into its designated banking account. Where any such amount is paid by the Customer into an incorrect bank account, howsoever arising, including as a result of any fraudulent conduct by a third party such as the sending of a phishing or scam email, the Supplier will, under no circumstances, be liable to the Customer and the Customer shall not be relieved of its obligation to pay the Supplier. 

8.8 The Customer undertakes to put in place appropriate measures to assist in the prevention of fraudulent attacks upon its organisation by either an employee or a third party including, but not limited to, compliance by the Customer and its employees with a suitable information technology policy and the use of suitable antimalware and antivirus software.

8.9 If any amount owed to the Supplier by the Customer in respect of any claim is not paid on the due date, then all amounts owed to the Supplier by the Customer shall become at once due and payable and any discount which the Customer may have been entitled to claim, shall be forfeited.

8.10 If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment, then without limiting any of the Supplier’s other remedies, the Supplier reserves the right to charge a late payment penalty fee equalling 1.5% of the value of the invoice per month, or part thereof.  The Customer shall pay the late payment penalty together with the overdue amount.

8.11 The Customer shall make all payments due to the Supplier without any deduction by way of set-off, counterclaim, discount or otherwise. Any payment made to the Supplier may be appropriated by the Supplier in its sole and absolute discretion in respect of any undisputed indebtedness owing by the Customer to the Supplier.8.12 Where the Customer fails to make payment and the Supplier is obliged to institute legal proceedings for the recovery of any outstanding amounts, the Customer shall be obliged to pay the Supplier’s legal costs, on the scale as between attorney and own client.

9 Termination and Suspension

9.1 The Supplier may terminate the Contract with immediate effect by giving written notice to the Customer, if any of the following events occur:

9.1.1 the Customer suspends, or threatens to suspend, payment of its debts, or is unable to pay its debts as they fall due or admits inability to pay its debts, or (being a company or limited liability partnership) is deemed unable to pay its debts or (being an individual) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case;

9.1.2 the Customer commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than (where the Customer is a company) where these events take place for the sole purpose of a scheme for a solvent amalgamation of the Customer with one or more other companies or the solvent reconstruction of the Customer;

9.1.3 an application is made, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of the Customer, other than for the sole purpose of a scheme for a solvent amalgamation of the Customer with one or more other companies or the solvent reconstruction of the Customer;

9.1.4 an application is made to court, or an order is made, for the appointment of a liquidator or if a notice of intention to appoint a liquidator is given or if a liquidator is appointed over the Customer;

9.1.5 a business rescue practitioner is appointed to manage or control the Customer;

9.1.6 a person becomes entitled to appoint a receiver over the Customer’s assets or a receiver is appointed over the Customer’s assets;

9.1.7 a creditor or encumbrancer of the Customer attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within fourteen (14) days;

9.1.8 any event occurs, or proceeding is taken, with respect to the Customer in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 9.1.1 to clause 9.1.7 (inclusive).

9.2 Without limiting its other rights or remedies, the Supplier may suspend provision of the Product under the Contract or any other contract between the Customer and the Supplier if the Customer becomes subject to any of the events listed in clause 9.1.1 to clause 9.1.8, or the Supplier reasonably believes that the Customer is about to become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date for payment.

9.3 If the Customer commits a breach of any provision of the Contract and fails to remedy the breach within 7 (seven) days from the date of written notice from the Supplier calling upon it to do so, the Supplier will have the right, without prejudice to any other rights which it may have:

9.3.1 to take any action which may be necessary to enforce its rights the Agreement, other than to cancel the Agreement; and

9.3.2 to claim such damages as it may have suffered as a result of the breach.

9.4 On termination of the Contract for any reason the Customer shall immediately pay to the Supplier all of the Supplier’s outstanding unpaid invoices and interest.

9.5 Termination of the Contract, however arising, shall not affect any of the parties’ rights, remedies, obligations and liabilities that have accrued as at termination.

9.6 Clauses which expressly or by implication survive termination of the Contract shall continue in full force and effect.

10 Limitation of Liability and Indemnity

10.1 The Supplier shall not be liable to the Customer for any loss, damage, liabilities, claims, charges, expenses, payments or penalties howsoever arising, including the negligence of the Supplier its employees, agents or subcontractors, except where it is directly caused by:

10.1.1 its gross negligence of the Supplier;

10.1.2 fraud or fraudulent misrepresentation of the Supplier; or

10.1.3 any matter in respect of which it would be unlawful for the Supplier to exclude or restrict liability.

10.2 Subject to clause 10.1 the Supplier shall under no circumstances whatever be liable to the Customer, whether in contract, delict (including negligence), breach of statutory duty, or otherwise, for:

10.2.1 any consequential or special damages including loss of profit, loss of production, goodwill, business opportunity, revenue, anticipated savings or discounts, costs (including legal costs), taxes or penalties imposed by any authority; or

10.2.2 any loss that is an indirect or secondary consequence of any act or omission of the Customer.

10.3 Where the Supplier is liable to the Customer, the Supplier’s total liability to the Customer shall be limited to the value of the Product.

10.4 The Supplier gives no warranties and makes no representations in respect of the Product except as expressly set out in these Conditions. 

10.5 These Conditions set out the entire liability of the Supplier for any use made or resale of the Product by the Customer, or any product incorporating any of the Product.

10.6 Without prejudice to any of the Supplier’s rights under these Conditions, the Customer hereby indemnifies the Supplier, and its personnel, from and against any and all claims, liabilities, damages, costs and expenses, inclusive of all legal costs, arising directly or indirectly from or in connection with the Agreement, including but not limited to:

10.6.1 application or use of the Product in a manner contrary to the Supplier’s instructions;

10.6.2 the Customer’s express or implied instructions; 

10.6.3 any failure by the Supplier to perform its obligations in terms of the Agreement; and/or 

10.6.4 any breach by the Customer of its obligations or warranties provided to the Supplier.

11 Confidentiality

11.1 Each party undertakes to the other to keep confidential all information (written or oral) concerning the business and affairs of the other which it has obtained or received as a result of discussions leading up to entry into these Conditions, or which it has obtained during the currency of the Contract, except any information that is:

11.1.1 subject to an obligation to disclose under law, or that is required to be disclosed by any competent regulatory authority, by notice or otherwise; or

11.1.2 already in its possession other than as a result of a breach of this clause 11; or

11.1.3 in the public domain other than as a result of a breach of this clause 11.

11.2 Each party undertakes to the other to take all steps that are necessary from time to time to ensure compliance with the provisions of this clause 11 by its employees, agents and subcontractors.

12 Anti-bribery Compliance

Each of the Supplier and the Customer undertake to the other that it has not and will not engage in any activity which breaches the Prevention and Combating of Corrupt Activities Act, 2004 of the Republic of South Africa and all other applicable local laws concerning anti‐bribery and anti‐corruption.

13 Force Majeure

13.1 Neither party shall be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event. A Force Majeure Event means any event beyond a party’s reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-­‐outs or other industrial disputes (whether involving its own workforce or a third party’s), failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.

13.2 Force Majeure excludes any failure of the Customer to make payment for any reason whatsoever, including a lack of or inability to access funds.

14 Claims

14.1 No claim of any nature whatsoever and howsoever arising may be brought against the Supplier unless the Supplier has received written notice of the claim from the Customer specifying full details thereof as presently then known to the Customer within 14 (fourteen) days of the event giving rise to the claim, or of the Customer reasonably becoming aware thereof, whichever is the later.

14.2 The Supplier shall in any event be discharged from all liability whatsoever and howsoever arising in respect of any claim howsoever arising, unless legal proceedings are instituted by the Customer against the Supplier within 12 (twelve) months of the claim arising or the Customer first becoming aware of the claim. 

15 Dispute Resolution

15.1 This clause, including its subclauses (the Dispute Resolution Clause), constitutes an agreement of indefinite duration, independent of the Contract or other document in which it is contained, referred to or incorporated (the Agreement) and it supersedes any other dispute resolution process agreed or otherwise applicable between the parties.

15.2 Any Dispute, controversy or claim between any of the parties, howsoever arising out of or in connection with the Agreement or the Dispute Resolution Clause, or the breach, termination or validity of the Agreement or the Dispute Resolution Clause, either during the currency or after the completion, expiration, termination or cancellation thereof, and irrespective of whether the dispute is of a contractual, delictual or any other nature shall, unless precluded by law, be determined on arbitration by a tribunal comprising a Fellow or Fellows of the Association of Arbitrators (Southern Africa) NPC (the Association), appointed as such by the Association on application by any of the parties.

15.3 The arbitral referral, the appointment of the tribunal, the conduct of the arbitral proceedings, the law applicable to the arbitration, and, without limitation, all things relating to or arising from any of the aforesaid, shall be governed by such edition of the Standard Procedure Rules for the Conduct of Arbitrations of the Association current at the time of appointment of the arbitrator (the Rules).

15.4 The Rules will apply, subject to the following:

15.4.1 the arbitration shall be held in Durban, South Africa, and conducted in the English language; and

15.4.2 the arbitrator shall decide the Dispute in accordance with South African law.

16. Assignment and Other Dealings

16.1 The Supplier may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.

16.2 The Customer may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Supplier.

17. Notices

17.1 Any notice or other communication given to a party under or in connection with the Contract shall be in writing addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or in the case of email to the main business email address of the relevant party or such other addresses as that party may have specified to the other party in writing in accordance with this clause and shall be delivered personally, sent by next working day delivery service, commercial courier, fax or email.

17.2 A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 14.2.1; if sent by next working day delivery service, at 9.00 am on the second (2nd) Business Day after sending; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by fax or email, one (1) Business Day after transmission to a correctly addressed recipient.

17.3 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

18 Severance

18.1 If any provision or part‐provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part‐provision shall be deemed deleted. Any modification to or deletion of a provision or part‐provision under this clause shall not affect the validity and enforceability of the rest of the Contract.

18.2 If the Supplier gives notice to the Customer of the possibility that any provision or part‐provision of this Contract is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.

19 Waiver

A waiver of any right or remedy under the Contract or law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

20 Variation

Except as set out in these Conditions, no variation of the Contract, including the introduction of any additional terms and conditions, shall be effective unless it is in writing and signed by the Supplier.

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This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. We may update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

•  Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

•  Information provided voluntarily by you. For example, when you register for information or make a purchase.

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We may gather information about your general internet use by using the cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

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We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

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If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Storing Your Personal Data

We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

•  In the event that we sell any or all of our business to the buyer.

•  Where we are legally required by law to disclose your personal information.

•  To further fraud protection and reduce the risk of fraud.

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In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy

• The closing date for the monthly competition is the is the last working day of that month, entries received after this date may be included at the discretion of Winn & Coales (Denso) Ltd

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